1st Line Support / Business Systems Support – Flexible Working – Whitstable – £25k – £30k per year
The global leader in providing high quality, wheelchair passenger safety solutions is looking for a Business Systems Support that is passionate about IT and wants to further their career.
The successful candidate will be responsible for ongoing support and development of their business systems capabilities for their UK & European operations. They will provide 1st Line Support to members of the business and help in the development of the IT Helpdesk and continual improvement of this service.
The successful candidate will be involved in various project work aimed at improving operational efficiency and modernisation, and will participate in global initiatives where required. They will be a critical part of the project team and will receive further investment in workplace skills to meet this.

You will join a supportive environment with one to one training to develop your skills and experience. There are several career routes including IT Infrastructure, Security, ERP Systems, Microsoft Stack (Power Apps, Power BI etc).

The role will ideally suit a graduate with a passion for technology looking to kick start their career or a candidate looking to change sector with a proven career history.

Role and Responsibilities;
·1st Line Support for users via the business IT helpdesk
·Supporting the daily operation of the existing IT Business Systems
·Administration of the servers
·Support the designing and deployment of business solutions across the company
·Create guidance and process documentation as required
·Promote best practice of the Microsoft Office 365 platform to aid business efficiency

Desirable Skills & Experience
·Experience working on an IT Helpdesk providing 1st Line Support
·Experience supporting Microsoft 365
·Previous exposure to Business System Platforms
·Detailed knowledge of Microsoft Windows Desktop and Server
(If no commercial experience academic or a demonstrable passion for technology will be considered)

Ideal candidate;
·Passionate about IT
·Calm and collected
·Able to work independently
·Willingness to continuously learn and progress
·Professional and Dependable
·Team player

Package;
·£25,000 – £30,000 per year (dependant on experience)
·One to one training with the ability to gain industry recognised certifications
·Flexible working
·25 days holiday per year
·Company Pension

1st Line Support / Business Systems Support – Flexible Working – Whitstable – £25k – £30k per year

Tagged as: Banking

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