Customer Care Executive
- Full time
- Mon – Sunday current shift pattern –
- Salary £23,300
- Company brand/Reputation
- Flexible working
- 5 Star training and onboarding
- Top of the range working environment
CCA have recently joined forces with a great Glasgow client who are globally known in the financial sector, we are really excited about this new relationship.
We are looking to recruit strong confident customer service focused individuals to join the new campus and excel in their career whilst living through the clients’ values.
You would be joining a Private Banking team who provide great care and support to all their clients through case management, verbal communication, and online support. You will have the chance to work closely with Private Wealth Bankers and Executives and understand the wealth market.
Some of your main responsibilities will involve:
Delivering transactional banking services to clients
Promoting the banking proposition to new clients and service simple credit lines
Taking ownership of all client queries and acting as the conduit for all the client short-term banking requirements
Receiving and actioning multi-channel, multi-currency requests
Managing customer complaints, adhering to complaints and escalation procedures
If you see yourself joining our client and would like to have a conversation, apply with your most recent CV ensuring that you are driven and enthusiastic about a new career.
Process – apply via the link, receive a call from CCA. We will hold your hand through the full process.
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, your personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at anytime. Following a period of 24 months inactivity your CV will be deleted permanently from our database.
This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.