Fraud Advisor

£21,091 / £10.14

Interaction Recruitment are currently looking for Fraud Analysts to work for one of our very reputable outsourcers based in Milton Keynes. Our client is a market leader in their industry and offer a range of financial services to a number of high-profile banks and financial institutions across the globe; due to expansion they are now looking for talented and experienced individuals to join their Fraud Advisors team. Based in the Caldecotte area, MK7.

Role outline

  • Taking inbound calls from customers who feel their account has been subject to fraudulent activity

  • Making outbound calls to account holders you feel may have had some type of fraudulent activity occur on their card

  • Spotting anomalies in data which could be a sign of fraud

  • Establishing with clients their spending history and patterns

Package

  • Competitive salary with a number of benefits!

  • Working 40 hours on a rota basis. Must be available Monday – Sunday between 8am – 9pm.

Requirements

  • Previous fraud experience preferable but not essential

  • Call centre experience is extremely beneficial

  • Logical and analytical thinker

  • Ability to solve complex problems and spot trends and patterns in data

  • Excellent customer service skills

  • Exceptional communication skills

  • Degree preferable but not essential

 

INDBKS

Tagged as: Accounting/Financial/Insurance

Source

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