Manpower are recruiting for a Customer Service representative to work for a company based in Bristol.
The purpose of this role is to coordinate the internal sales activity including Order to Cash Management, Credit Control & Customer Complaints.
Duties will include:
- Processing Payments from Customers – ensuring any payment information from customers are sent to our financial partner.
- Responsibility for order processing, shipping, invoicing, statements, returns / collections, claims and credits.
- Dealing with invoice queries to ensure quick resolution.
- Contacting customers and sales managers regarding pending and overdue accounts to ensure credit terms are managed effectively.
- Handling Customer Complaints – in conjunction with sales managers ensuring that complaint’s are handled appropriately
- Co-ordinate customer information requests and support sales managers with administration support.
- General office administration.
This is a temp to perm opportunity.
Immediate Starts Available.