Job Title: Telephone Business Development Manager

Location: Fleet, office based during the first 3 months, then up to 2 days home working thereafter

Salary: Basic salary up to £29,500

Hours: Monday – Friday 9am – 5pm


  • 11% non-contributory pension
  • Private healthcare
  • Life assurance x4
  • 25 days holiday
  • 75% income protection
  • Discretionary bonus
  • Lots of staff perks and incentives

About the role of Telephone Business Development Manager

Our client is a Specialist Mortgage Lender who are going through an exciting period of change and expansion. They are looking for a candidate to join their Telephone Business Development team, and work alongside Field-Based BDMs. Reporting to the Telesales Manager, you will be responsible for promoting the company and providing expert knowledge on products and lending criteria to the intermediary partners. You will develop relationships with intermediaries to maximise new business potential and become a main point of contact for all future new business.

Responsibilities for the position of Telephone Business Development Manager

  • Set up and enact telephone contact strategy with regional panel of brokers to develop relationships with them, get to know and understand their business and provide detailed and tailored information to intermediaries on products and lending criteria.
  • Maximize new business potential within the scope of ongoing new business appetite.
  • Achieve set targets through the development of both new and existing intermediary relationships within the scope of current and day by day appetite for business.
  • Use the Contact Relationship Management (CRM) system to maintain and keep up to date records of contact with intermediaries.
  • Provide technical expertise to intermediaries on products and underwriting criteria and technical IT support to intermediaries and problem solve intermediary portal issues.
  • Work collaboratively with all areas of the business.
  • Take full responsibility for regularly updating own knowledge on company products, processes, and procedures in order to provide the best information at all times.
  • Understand and keep up to date on competitor’s products.
  • Act in a compliant manner at all times in line with regulatory guidelines.
  • Support team members across sales and the whole business to meet service standards and achieve results.

Experience required for the position of Telephone Business Development Manager

  • Proven sales experience in either a face to face or telephone-based environment is essential.
  • Previous experience working in the Mortgage or Financial Services industry
  • Excellent communication skills, both written and verbal, is essential.
  • Enthusiastic, flexible and keen to learn and build a career.
  • PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook.
  • CeMAP would be an advantage, but not essential.

For more information regarding the role of Telephone Business Development Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

Tagged as: Accounting/Financial/Insurance


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